Services
Technology Consulting
Consulting | Customer Support | Maintenance | Custom Programming | Training
Centurions extensive client base and vast industry knowledge is due to our 30 years of effort in our given markets: Government, Healthcare, Financial, Energy, as well as Fortune 1000 and SMB. Centurion solutions are developed to automate an organization's communication process with its customers and internal employees. By automating customer communications in place of manual processes, Centurion helps our clients; increase efficiency, reduce costs, improve interaction and increase profit. Many of our clients call upon us to help them design solutions that help them better serve their customers. Consulting is broken down into a three step process:
Discovery:
Through our discovery process Centurion specialists and application engineers work closely with the customer to understand the culture, workflow and goals of the organization.
Requirements and Analysis:
Centurion and the client defines and agrees upon the Centurion proposed solution. Centurion provides a detailed Statement of Work defining the goals, work efforts, and timelines of the project.
Delivery:
The Centurion implementation team works closely with the customer to deliver a complete well tested solution. Centurion quality assurance personnel rigorously test all aspects of the solution. User acceptance testing guarantees that the application meets all requirements by the customer before deployment. The deployment team works closely with the customer to ensure a smooth transition to production.
