Services
Product Education
Consulting | Customer Support | Maintenance | Custom Programming | Training
As customer training varies with the applications implemented and installed, Centurion, Inc. will customize a training program to meet your specific requirements. Subsequent to contract award, an assigned technical instructor will meet with your designated representative to determine who will be trained, when they will be trained, and what methods should be used. We then customize sessions for your executives, console attendants, ACD users, and for each station type.
We provide specialized training for customer employees who are designated to perform feature changes, generate system reports, and maintain system databases. We recommend user training be conducted at the client site, in a classroom environment, all while utilizing the live Centurion solution.
Centurion has industry specific trainers that help to bring additional value to the solution by being familiar with the culture of your company and the clients you serve.
