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industry solutions

Utility: Cooperative | Investor Owned | Municipal

utility

Centurion develops and integrates custom Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by electric, water, gas, and IP telephony utilities. Centurion’s solutions address the particular utility needs of Rural Cooperatives, Municipal Utilities, and Investor Owned Utilities and may be used with any standard telephony technology the utility has chosen for use in servicing its consumers.

Downloadable documents:

CARES IVR for Utilities

CARES ACD for Utilities

Integrated Utility Communication System (IUCS)

White Paper: IUCS - One Source, Many Solutions